Terms of Service

App: Henhouse Invoices (a Henhouse app)

Provider: Henway LLC, Miami, Florida, USA ("Henhouse", "we", "us")

Contact: support@henhouseapps.com

Effective date: 23 August 2026

By installing or using Henhouse Invoices you (the merchant, "you") agree to these terms. If you are installing on behalf of a business, you confirm you can bind that business. If you do not agree, do not install the app.

1. What you're getting

Henhouse Invoices is an embedded Shopify app that prints invoices, packing slips and quotes from your orders and draft orders. We provide it as a subscription service. We may add, change, or remove features over time. We will give reasonable notice of any change that materially reduces what you pay for.

2. Your account and Shopify

• You need an active Shopify store to use the app. Shopify's own terms and policies also apply to you.
• You are responsible for everything that happens under your store's install, including staff accounts.
• You grant us permission to access your store's data within the API scopes you approve at install, only to operate the app. Our Privacy Policy explains what we do with it.

3. Pricing and billing

• Billing runs through Shopify. Charges appear on your Shopify invoice. We never see or store your card details.
• Flat monthly price: Free for 30 documents a month, then $9/month for unlimited documents USD per month per store, plus any taxes Shopify is required to add. Prices are shown on the app listing and on the approval screen before you are charged.
• Some plans may include a free trial of 0 (there is a free tier instead of a trial) days. Billing starts automatically when the trial ends unless you uninstall first.
• We can change prices with at least 30 days' notice. If you don't want the new price, uninstall before it takes effect.
• If you fall behind on your Shopify bill and Shopify freezes or closes your store, the app may stop working. That is not a breach on our part.

4. Cancelling and refunds

• Cancel anytime by uninstalling the app from your Shopify Admin. Uninstalling ends the subscription. There is no separate cancellation form and no lock-in.
• Charges are billed in advance for the current 30-day cycle. We do not offer refunds or prorated credits for partial cycles beyond what Shopify's own billing policy provides. If Shopify issues a refund, we honor it.
• If you think you were charged in error, email support@henhouseapps.com within 14 days and we will look into it in good faith.

5. Acceptable use

Do not use the app to break the law, violate Shopify's policies, send spam, infringe anyone's rights, or attempt to reverse engineer, scrape, overload, or bypass security on our systems. We may suspend or terminate access for abuse, non-payment, or a credible legal demand, with notice where practical.

6. Your content and data

You own your store data. You give us a limited license to process it to run the app and to produce aggregated, de-identified statistics that cannot identify you or your customers. We do not sell your data. When you uninstall, we delete it on the timeline in our Data Retention policy.

7. Our stuff

The app, its code, design, name, and marks belong to Henway LLC. You get a non-exclusive, non-transferable right to use it while you are subscribed. Feedback you send us can be used freely without obligation.

8. Uptime and support

We aim for high availability but do not guarantee the app will be error-free or uninterrupted. Support is provided by email under our Support Policy (target: first response within one business day). We do not promise specific fixes or timelines.

9. Disclaimers

The app is provided "as is" and "as available." To the fullest extent allowed by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee sales results, accuracy of third-party data (including Shopify's), or compatibility with every theme or app.

The app is a tool. You remain responsible for your own legal, tax, shipping, and customer-service obligations, including checking any invoices, rules, or messages the app generates before you rely on them.

10. Limitation of liability

To the fullest extent allowed by law:

• We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, even if we were told they were possible.
• Our total liability for any claim relating to the app is capped at the amount you paid us through Shopify in the 3 months before the event giving rise to the claim, or 50 USD, whichever is greater.

Some jurisdictions do not allow certain limits, so parts of this may not apply to you.

11. Indemnity

You will defend and indemnify Henway LLC against third-party claims arising from your store, your content, your customers, or your breach of these terms or the law.

12. Termination

You can end this agreement anytime by uninstalling. We can end it with 30 days' notice for any reason, or immediately for breach, abuse, or if Shopify requires it. Sections 6, 7, 9, 10, 11, and 13 survive termination.

13. Governing law and disputes

These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. Any dispute will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to their jurisdiction. Before filing, both sides agree to try to resolve the issue informally by email for 30 days.

14. General

• These terms, plus the Privacy Policy, Support Policy, and Data Retention policy, are the whole agreement between us about the app.
• If part of these terms is unenforceable, the rest still applies.
• We may assign these terms to a successor of Henway LLC. You may not assign them without our consent.
• We may update these terms; material changes get at least 14 days' notice inside the app or by email. Continued use after that means you accept them.

15. Contact

Henway LLC
1355 NW 91st St
Miami, Florida, USA
support@henhouseapps.com